Privacy Policy

1. Introduction

Welcome to Concept Lab. Your privacy is important to us, and we are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect personal data, including:

• Full name
• Email address
• Phone number
• IP address
• Any other information you provide voluntarily

3. How We Use Your Data

Your personal data may be used to:

• Provide and improve our services
• Respond to inquiries or requests
• Send important updates or promotional content

4. Data Protection & Security

We implement security measures such as SSL encryption, access control, and regular security audits to protect your personal data. However, no online transmission is 100% secure.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience. You can manage cookies through your browser settings. Learn more in our Cookie Policy.

7. Data Sharing & Disclosure

We do not sell your data. In some cases, we may share information with:

• Service providers (e.g., hosting, analytics)
• Legal authorities (if required by law)
• Business transfers (if Concept Lab is acquired)

8. Your Rights & Choices

Under GDPR & POPIA, you have the right to access, update, or request deletion of your data. Contact us at privacy@theconceptlab.co.za.

9. Children's Privacy

Our services are not intended for children under 13. If a minor has provided data, please contact us for removal.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.